Charles D. Dorn, CCM, Managing Director of the Dorn Group, has more than 25 years of Private Club experience. His extensive background includes work within the hotel, restaurant, and hospitality segments of the industry. This multifaceted expertise benefits the client, during any project, however complex.

The Dorn Group Can:

• Perform operational analysis on areas of concern and present options for improvement.
• Establish service standards throughout the Club with implementation of goals, standards and training.
• Review operations for revenue sources and profitability. Compare current income streams to competition.
• Analyze expenses and suggest effective cost cutting measures while continuing or enhancing member services.
• Develop teamwork with members, employees and Club leaders to build a cohesive unit with singular goals.
• Review labor environment including staffing, union issues, contract negotiations and human resources.

The Dorn Group brings Club and Hospitality experience to your project. We specialize in developing a unique team of professionals to work on each project. Staff members are selected based on the specific needs of the project and chosen from all segments of the industry. For more information, please contact us.